NASA SEWP VI: Solutions for Enterprise-Wide Procurement VI
Contract Details
NASA SEWP VI
The NASA SEWP (Solutions for Enterprise-Wide Procurement), pronounced "soup", provides the latest Information Technology, Communication, and Audio-Visual (ITC/AV) solutions and services for all Federal Agencies and their approved contractors. Created in 1993, SEWP I was the first Government-Wide Acquisition Contract (GWAC) in the federal acquisition space. Originally, the contract vehicle provided only technology products for NASA and all other agencies. SEWP has continually evolved over the past 30 years, expanding its scope to meet the requests of its customers. The SEWP vehicle represents acquisition innovation within the Federal Government. The program is self-funded through usage fees (0.34%) and provides all Federal agencies with acquisition support - more than 50,000 orders a year.
A.1.13 Fair Opportunity and Requests for Quotes
- all such items are clearly marked as not yet available on their SEWP contract; and
- the contractor submits a technology refreshment request to add those products to their contract If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be the no greater than the price in Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid.
Services
Category B: Enterprise-wide ITC/AV Service Solutions
Enterprise-wide Network Services
Tasks, defined at the task order level, may include, but are not limited to: provide continuity of service for legacy custom data network solutions for point-to-point network connections and point-to-point copper and fiber optic circuits; provide corporate network services, corporate voice services, corporate data services, corporate collaboration services, corporate management and operations, mission services, mission management and operations, customer relationship management, service management, strategy generation, cybersecurity support, cable plant services, and Unified Communications and Collaboration (UCC).
IT Managed Services
Provide, manage, secure, and maintain IT services across the Agency/enterprise including but not limited to: end-user compute device management, end-user software management, mobile device management, print device management, messaging/collaboration, infrastructure services, Enterprise Service Desk (ESD), local service desks, end-user standards, and IT security.
Enterprise-wide Innovation Services
Includes enterprise-wide continuous improvement (the ongoing effort to enhance the efficiency and effectiveness of the IT services) and innovation (identify and implement new ideas and break-through solutions that change and/or enhance the services and results in additional value).
IT Service Management (ITSM)
Includes service delivery ITSM to support integration and cooperation with other service delivery programs, contractors, and cloud-based platforms. ITSM provides end-users with tools to submit and track service requests, incidents, feedback, take customer satisfaction surveys, search the Knowledge Base, and run reports.
Enterprise Service Program Integration
Includes Support Enterprise IT Services Strategy, which spans the following services: network communications, cybersecurity support, data center, end-user services, enterprise applications, web services, and other enterprise-wide services.
Enterprise-wide Information and Data Analytics Services (IDAS)
Includes improving the use, management, and application of data by rapidly prototyping, developing, deploying, and maintaining solutions to address the most pressing analytic challenges.
Enterprise-wide Application Services / Software Development
Includes assessment, planning, design, software development, testing, integration, administration, maintenance, operational support, for new and existing applications defined for Agency/enterprise-wide applications.
Enterprise-wide Cybersecurity Services
Includes Agency-wide cybersecurity and privacy services for continuous monitoring and threat detection, incident response and management, vulnerability management, cyber forensics and analysis, implementation of the National Institute of Standards and Technology (NIST) risk management framework, and cybersecurity posture assessment.
Enterprise-wide Cloud Services
Includes enterprise-wide application integration services; cloud governance, security and compliance; cloud strategy and planning; cloud storage and hosting; X as a Service (XaaS).
Enterprise-wide Digital Multimedia and Technical Communications Services
Includes agency-wide television and broadcasting services; Agency web site and social media operations; digital communications; institutional audiovisual support; publishing support; and foundational work in graphic, visual, electronic, and broadcast arts.
Ancillary Services and Supplies
Includes services and supplies included in a task order when it is integral to and necessary for the IT services-based effort.
Enterprise-wide ITC/AV Service Solutions
All ITC/AV enterprise-wide ITC/AV solutions and services are in scope.